General Manager
An exciting opportunity exists for the right person to be instrumental in the rebirth of our residential home in Hong Kong caring for elderly residents who have spent their lives working in the region. The General Manager is pivotal to our redevelopment project.
Position Type: Full-time (Onsite accommodation provided for 24-hour operational coverage)
Reporting To: Executive Committee
Executive Summary
The China Coast Community (CCC), a registered charitable institution in Hong Kong, has been caring for English speaking elderly residents since 1978. Set in a popular residential area in Kowloon Tong, the residence provides a home in a warm and caring environment. It also supports many Community Members who live in their own homes and join in regular outings and activities.
The residence is currently being redeveloped and will provide 45 beds in a state-of-the-art home, due to be completed in 2028. CCC is seeking a compassionate, highly experienced, and dynamic GM to steer the redevelopment, run our community programmes and, once re-opened, run our residential elderly home. The successful candidate will be responsible for the day-to-day management and operational excellence of the facility while steering the organisation through the ongoing major rebuilding project which will expand our capacity and services.
Core Responsibilities
1. Executive Leadership & Operational Management
l Day-to-Day Operations:
Oversee all daily functions of the residential facility, ensuring seamless delivery of high-quality residential care, nutritional dining services, recreational activities, and facility maintenance.
l Capital & Facility Development:
Serve as the operational lead during the building redevelopment project, coordinating with developers, contractors, and the Executive Committee to ensure smooth service continuity and expansion.
l Staff Leadership:
Directly manage, mentor, and inspire a multidisciplinary team of approximately 6 staff members (during redevelopment) to about 30 (once the home is re-opened), fostering a collaborative, professional, and supportive work environment.
2. Clinical Care & Resident Wellbeing
l Healthcare & Care Delivery:
Oversee the provision of personal care, nursing, and daily medical assistance, ensuring individual resident care plans meet high professional and regulatory standards.
l Pastoral & Community Leadership:
Provide compassionate pastoral leadership to cultivate a peaceful, happy, safe, and supportive home environment for a community of approximately 45 resident senior citizens.
3. Stakeholder Engagement & Ambassadorship
l External Representation:
Act as the primary ambassador for The China Coast Community, building and strengthening ties with local community groups, healthcare professionals, families, donors, and regulatory bodies in Hong Kong.
l Board Engagement & Governance:
Report regularly to the Board (Executive Committee), providing transparent operational updates, clinical care insights, financial management accounts, and strategic recommendations.
Candidate Specification
Qualifications & Essential Requirements
l Professional Qualification:
Must hold a State Registered Nurse (SRN / RN) credential or a relevant, recognised degree in Healthcare, Nursing, or Health Services Management.
l Elderly Care Experience:
Minimum of 15 years of progressive experience working with elderly populations across all spectrums of senior care (residential, medical, and pastoral).
l Leadership & Crisis Management:
Proven track record as a team leader with demonstrable experience operating effectively in high-pressure and expanding healthcare environments.
Core Competencies & Attributes
l Compassion & Empathy:
Exceptional interpersonal skills defined by empathy, patience, and warmth when interacting with residents, families, and staff members.
l Strategic & Administrative Capability:
Solid grasp of operational budgeting, financial reporting, and administrative governance necessary for Board reporting.
l Communication & Ambassadorship:
Articulate communicator capable of representing CCC warmly and professionally within the wider Hong Kong community. Native-level written and spoken English language abilities are essential.
l Flexibility & Dedication:
Willingness to reside on-site to provide overall operational stewardship and 24-hour emergency coverage when required.
Compensation & Benefits
l Remuneration:
Highly attractive salary package reflective of experience and executive responsibility.
l Accommodation:
Dedicated, high-quality onsite accommodation provided to facilitate comfortable residential living and 24-hour oversight capability.
To apply please send your full CV with a covering letter e-mail: cp@linnaeus-associates.com