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Director of Patient and Family Services

Help us make a difference to people with life-limiting illnesses…

At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 25 charity shops in Coventry and Warwickshire.

About the role

In this new role of Director of Patient and Family Services you will provide expert supportive and strategic leadership across all of our clinical services, leading medical, nursing and allied health teams to provide exceptional quality, responsive and proactive end of life and palliative care.

Your role will include:

  • Leading our large multi-disciplinary clinical team, ensuring they run as one seamless, cost-efficient service for patients and their carers
  • Maximising suitable admissions to inpatient and Hospice at Home services
  • Ensuring Myton meets its regulatory, clinical and legal compliance obligations relating to patient care
  • Ensuring Myton continues to provide excellent training and education for Nursing and Medical students and all clinical employees
  • Working with the service development lead to expand the reach of our patient and family services, both directly and in partnership with other aligned providers
  • Accountability for Clinical Governance including CQC compliance and medicines management
  • Building and leveraging mutually beneficial networks with multiple stakeholders

This role will support our work by ensuring that the excellent specialist care and services our patients and their families and carers receive reaches as many people as possible and continues to sustainably expand.

You will be based at either our Coventry or Warwick site, with regular travel in the Coventry and Warwickshire area.

About you

We are seeking a Director of Patient and Family Services with:

  • Current professional clinical registration (e.g. NMC, GMC, HCPC)
  • Experience of leading a large, multi-disciplinary team, including Medics, Nurses and Allied Health Professionals
  • Excellent CQC and Healthcare Governance knowledge
  • Palliative and end of life care service delivery expertise
  • Experience of strategic planning and Board level influencing
  • Confident decision-making abilities

This role will involve an enhanced DBS check.

As this role requires travel, you must be able to travel within Coventry and Warwickshire.

Other roles you may have experience of might include: Director of Nursing; Clinical Director; Deputy Director; Associate Director; Director of Care Quality; Care Director.

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.

Benefits of working at Myton

Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of benefits including:

  • NHS pension or increased employer contribution to workplace pension
  • 28 days annual leave + bank holidays, increasing with long service
  • Additional leave purchasing
  • Free parking at our hospice sites
  • Winter savings club
  • Discount schemes including Blue Light Card
  • Dedicated staff wellbeing team & mental health first aiders
  • Colleague Support Service: confidential financial, legal & mental health support
  • Cycle to work scheme
  • Free on-site flu jabs
  • Free feminine hygiene products
  • 24/7 GP access
  • Free eye tests
  • #DoingOurBit online fitness and wellbeing platform
  • Menopause support

How to apply

For an informal conversation about the role, please contact Ruth Freeman, CEO:

To read the full job description and person specification, please visit

Please apply directly on The Myton Hospices website. Our application form involves answering a few short questions and attaching your CV.

If you would prefer a paper application form, or if you have any questions including support or adjustments, please contact Myton Recruitment on 01926 838 849, or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.

Director of Patient and Family Services

Myton Hospice
Coventry or Warwick site
£85,000 per annum

Published on 21 May 2024

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