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Band 5 CHC Clinical Case Co-Ordinator

Job summary

NHS Somerset ICB Continuing Healthcare (CHC) Team has an exciting new role for NMC Registered Nurses in the fields of Adult, Mental Health, Children and Learning Disability who are passionate about supporting adults, young people and children with long term complex needs.

The CHC Case Coordinator role will involve you co-ordinating and overseeing the care and support packages for individuals in receipt of NHS Continuing Heath Care or Childrens and Young Peoples Continuing Care, and you will act as first point of contact for patients, carers, and their families.

You will need to communicate and develop strong links with clinical services staff across the system and will need to have a good working knowledge of the public sector and NHS Funded Care.

This new role is an exciting opportunity to join a large, dynamic and friendly team in the ICB where you will be supported and have opportunities for career progression.

For further information and an informal chat please contact Kerry Gilbert CHC Operational Manager at

Interviews to take place w/c 20th February 2023.

Main duties of the job

To case manage individuals in receipt of NHS funded care and support, reviewing and reassessing needs, the service provision and support required, this will include those in receipt of a Personal Health Budget.

To undertake Continuing Healthcare (CHC) and Childrens Continuing Care (CCC) processes and assessments on patients who may be eligible or who may already be in receipt of funding this will include those in receipt of fast track funding at end of life and those in receipt of a Personal Health Budget.

To review any service, and care, commissioned in regards to quality and appropriateness to the individuals need, to ensure that the provider is delivering the requirements of the contract ensuring value for money in all matters relating to packages for continuing NHS healthcare.

To have awareness of safeguarding and quality matters including the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards (DoLs) (and Liberty Protection Safeguards) and participate in Best Interest Meetings, Safeguarding enquiries, Child In Need meetings, case conferences or other relevant meetings as necessary

About us

NHS Somerset Integrated Care Board (ICB), known as NHS Somerset is the statutory NHS organisation responsible for implementing a health and care strategy developed by the Integrated Care Partnership.

NHS Somerset consists of approx. 300 staff, across 8 directorates, with multiple teams within each directorate.

We encourage applications from people of all backgrounds and welcome applications from underrepresented groups. When recruiting, we are committed to equality of opportunity for all. We believe that the best organisations are those that reflect the communities they serve.

We offer flexible working from your first day of employment and we also have an agile approach to home / office-based working. Please note however, that you will be required to work from our HQ, Wynford House in Yeovil for 2/3 days per week and that elements of the role may require you to travel to other locations across Somerset, to attend in-person meetings and meet the needs of the service. Please consider this before applying.

Job Share and Secondment opportunities will be considered. If you are seeking an internal or external secondment, please seek advice from your HR teamandyou must also obtain your current line manager's permission to be released on secondment before applying, to avoid disappointment.

We also offer an excellent pension scheme and generous annual leave entitlement.

Please read the attached documents / visit the links listed before applying.

Thank you for your interest.

Job description

Job responsibilities

The post holder will act as coordinator for the case management of individuals in receipt of NHS Continuing HealthCare or Children and Young Peoples Continuing Care. They will provide the first point of contact for patients, carers and families.

The post holder will communicate and develop strong links with clinical services staff across the trust, as well as colleagues from external organisation such as Social Services, Mental Health Trusts, other ICBs and acute trusts, independent contractors and private care homes and providers.

Please see full Job Description in Supporting Documents section.

Person Specification



  • Nursing experience at Band 5 or above
  • Understanding of the public sector and of CHC/FNC/Fast track
  • Excellent interpersonal, engagement and communication skills, including telephone & face to face contact.
  • Good IT Skills including a working knowledge of Microsoft Word, Excel, Outlook, and Teams.
  • Excellent organisation skills with the ability to prioritise work whilst dealing with conflicting demands with minimal
  • supervision.
  • Experience of working own initiative without direct supervision.
  • Problem solving skills and ability to respond to sudden unexpected demands within tight deadlines pressurised timescales.
  • Awareness of equality and valuing diversity principles.


  • Community Nursing experience



  • NMC Registration in Adult, Children, Mental Health or Learning Disability.
  • Educated to degree level in relevant subject or equivalent level qualification (significant experience of working at a similar level in specialist area)
  • Evidence of Continued Professional Development.


  • Evidence specialist practitioner nursing / regulation

Personal Statement


  • Please explain how your experience matches the criteria detailed in the Job Description (supporting Documents).
  • Training
  • Communication
  • Analytical
  • Autonomy & Freedom to Act
  • Responsibility for Supervision, Leadership and Management
  • Collaborative Working
  • Personal Style and Behaviour
  • Other

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Somerset Integrated Care Board


Wynford House

Lufton Way



BA22 8HR

Employer's website (Opens in a new tab)

Band 5 CHC Clinical Case Co-Ordinator

NHS Somerset Integrated Care Board
Somerset, UK
£27,055 to £32,934 a year

Published on 1 Feb 2023

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