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Senior Matron - Acute Paediatrics

Job overview

An exciting opportunity has arisen for a Senior Matron to join our acute paediatric management team. The successful candidate will be a registered nurse who has leadership experience in an operational/quality role, ideally with experience as a Matron. The post-holder will work closely and collaboratively with senior medical and management colleagues across the Trust, whilst supporting the Head of Nursing in fulfilling the nursing quality agenda by reinforcing and strengthening the nursing quality assurance processes. The post holder will need to have a proven track record of delivery of practice/service improvement, whilst maintaining a high standard of quality and safety. You will need excellent interpersonal skills, with the ability to motivate staff, work to deadlines, and demonstrate vision and stamina in taking a leading role in the Division.

This post requires NMC registration as an RSCN/Child Branch

Main duties of the job

As part of our commitment to succession planning, the Senior Matron post is a role for experienced senior nursing staff who aspire to be excellent nurse leaders. The expectation in this role is that you will support and deputise in the absence of the Head of Nursing/Midwifery in preparation for your progression to a Head of Nursing and Chief Nursing Officer role in the future. The Senior Matron role will deputise for the Head of Nursing/Midwifery, and be assigned their own Group/Directorates which are deemed to carry a greater risk and/or complexity within the organisation. It is recognised that this senior role requires experienced Matrons who have the knowledge and capacity to offer advice and support for more complex professional issues.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

  • The successful applicant will receive support and training to deliver the care requirements of the specialty and enable them to achieve their full potential and become an integral member of the multi professional team.  
  • Work with the Clinical Director to embed systems to deliver high quality person-centred care with compassion, dignity and respect with good health outcomes.
  • Monitor the Senior Sisters/Charge Nurses/Clinical Nurse Specialist/Advanced Nurse Practitioners delivery of on-going improvements in standards of nursing and nursing services through the development of effective systems and processes.
  • Implement agreed systems across the Group/Directorate to evidence and monitor the nursing contribution to both national and local standards of care.
  • Identify on-going and likely risks relating to nursing, developing & implementing action plans to mitigate them as well as alerting the Clinical Director and Head of Nursing and ensuring they are recorded on the appropriate risk register.
  • Lead and engage in the development of the nursing research agenda within the Group/Directorate.
  • Implement and engage research and evidenced based practice to develop the skills of others.
  • Monitor complaints relating to nursing and patient experience in the clinical areas and incidents related to nursing within the Group/Directorate, ensuring appropriate responses and implementation of action plans effectively resolve issues.
  • Ensure action and improvement plans are shared across the Division.
  • Implement agreed systems to identify opportunities for learning and sharing good practice.
  • Take timely action when professional standards fall short of those acceptable. Implement systems to deliver patient safety and prevention of harm assurance.
  • Ensure the implementation and monitoring of practice standards that meet Infection Prevention standards.
  • Ensure learning from the root cause analyses of incidents, complaints and claims are translated into learning and improvement within designated areas.
  • Participate in a range of formal management processes, investigation, hearing and implementation of findings where nursing staff’s professional/personal conduct or professional competency is called into question.
  • Participate in monthly nursing quality audits. Lead and monitor action plans to further improve the quality of nursing care.
  • Undertake clinical activity and be a visible presence to patients and staff whilst monitoring the quality of care and experience of patients in all clinical settings.
  • Actively seek out and organise systems to capture the patient experience liaising with the Patient Experience Lead.
  • Take action to address poor patient experience identified through trend analysis/complaints and report outcomes to Group/Directorate.
  • Work with the Clinical Director to embed processes to engage patients and the public in service developments, to seek their views on existing services and to respond to their ideas and concerns including attending the Patient Experience events/meetings to represent their Group/Directorate.
  • Lead corrective actions when patients/carers raise concerns regarding care standards. Support the effective management of patient pathways and flow through the organisation ensuring the safety and best patient experience is upper most in all decision making. Monitor and identify standards in relation to cleanliness and environment and ensure corrective actions are taken.
  • Ensure that everyone within sphere of care is treated with dignity and humanity, understanding individual needs, showing compassion and sensitivity, and provide care in a way that respects all people equally.
  • Act to resolve patient concerns and questions raised via PALs and other informal feedback mechanisms (patient opinion).
  • Provide line management for Senior Sisters/Midwifes/Charge nurses and Clinical Nurse Specialists/Advanced Nurse Practitioners including professional line of communication to research nurses.
  • Manage nursing pay and non-pay budgets for the designated Group/ Directorates. Undertake annual performance development review of Senior Sisters / Charge Nurses/Consultant Nurses / Matrons and Clinical / Advanced Nurse Specialists, ensuring each has a personal development plan to optimise their performance and potential for career progression.
  • Develop and promote a positive culture within the Group/Directorate to enable continuous quality and service improvement.
  • Act as a positive role model, creating a supportive ethos to empower staff to contribute to the delivery of excellent person centred care. Lead by example, develop self and other staff, and influence the way care is given in a manner that is open and responds to individual needs.
  • Ensure nurses and nursing staff take responsibility for the care they provide and answer for their own judgments and actions and carry out those actions in a way that is agreed with their patients, and the families and carers of their patients, and in a way that meets the requirements of organisational policies and procedures, their professional bodies and the law.
  • Lead the appraisal process ensuring that personal development plans are consistent with the Trust, Division and teams objectives, succession planning, and workforce development and in support of professional revalidation.
  • Act in accordance with the Nursing & Midwifery Council Code – Standards of conduct, performance and ethics for nurses and midwives.
  •  Promote a positive image of the Trust and nursing both internally and externally this may include publications and presentations locally and nationally.
  • Be an effective leader of change, embedding a culture of continuous quality improvement. Implement agreed systems to ensure the nursing workforce is fit for purpose in relation to statutory and mandatory training.
  • Provide Clinical Supervision for nursing / midwifery staff within the Group/Directorate. Ensure the Head of Nursing is briefed on all professional issues within the Directorates.
  • Lead a culture of continuous quality improvement through use of audit, patient feedback and reflection by self and within the designated clinical areas.
  • Lead the implementation of the Nursing & Midwifery System Framework Programme in the Group/Directorate. Participate in the recruitment and selection processes of the Trust.
  • Ensure the NMC Standards to support learning and assessment in practice for education are met within Group / Directorate.
  • At all times be the advocate for patient. Lead the redesign and planning for the modernisation of nursing within the Group/Directorate.
  • Facilitate effective multi-disciplinary team working at service level setting clear and measurable improvement outcomes.
  • Monitor and manage the performance of Matrons, Senior Sisters / Charge Nurses and Clinical / Advanced Nurse Practitioners against job descriptions and agreed accountability/performance framework/job plan.
  • Lead on the development of Trust wide policy development and improvement actions. Develop and implement an effective workforce plan to support service delivery and quality standards.
  • Contribute to the review and development of roles ensuring they add value to the patient pathway and ensure any new roles have a quality impact assessment which is approved by the Trust.
  • Lead the training needs analysis for the Group/Directorate using to inform the divisional education and training commissioning needs with the Heads of Nursing/Midwifery.
  • Represent the Division at Trust wide meetings. Disseminate good practice through Trust forums and national presentations.
  • Participate in the Trust’s on call manager rota. Deputise for the Divisional Head of Nursing/Midwifery in their absence.
  • Work in collaboration with other Matron’s to ensure cross cover arrangements in times of absence.
  • Contribute to the delivery of the Trust’s strategic objectives.
  • Ensure dissemination of knowledge and implementation of plans related to the organisations quality and safety agenda, supporting the preventing harm campaign.
  • Demonstrate by self and through designated service areas compliance to the pledges of the NHS Constitution.

Person specification


Essential criteria

  • NMC Registration
  • Masters, or significantly working towards
  • Evidence of professional updating within last 12 months


Essential criteria

  • 5 years post registration experience at senior nursing level, or above
  • Evidence of extensive/complex staff and HR management
  • Evidence of budgetary management
  • Evidence of change management
  • Evidence of data analysis

Senior Matron - Acute Paediatrics

The Royal Wolverhampton NHS Trust
Wolverhampton, UK
£54,764 - £63,862 per annum

Published on 30 Nov 2021

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