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Senior Manager – Local Authority Inspection / Uwch-reolwr – Arolygu Awdurdodau Lleol

Senior Manager – Local Authority Inspection

Pay Band: EB2

Salary:  Grade 7 £50,870 - £60,830

Group :  Education and Public Services

Division :Care Inspectorate Wales

Branch: Local Authority Inspection Team

Location :  Carmarthen, Merthyr Tydfil, Llandudno Junction

Duration of post if temporary : Permanent

Pattern of Working: Full time

This post involves undertaking scrutiny, review and inspection activity across Wales, and will therefore require travel with some periods of staying away from home and, at times, unsocial hours.

Purpose of Post:

CIW is the independent regulator of social care and childcare.  CIW registers, inspects and takes action to improve the quality and safety of services for the well-being of the people of Wales. Local Authority Inspection is a key function in the delivery of safe, high quality social care services to the citizens of Wales.  The role of Senior Manager – Local Authority Inspection is critical to providing assurance and driving improvement in the quality of social care services.

The post holder may have line management responsibility for up to four Local Authority Inspection Managers and/or Inspection Support Mangers, and will support the Head of Local Authority Inspection in ensuring the delivery of consistent, effective, efficient and high quality services.

The post holder will be accountable to the Head of Local Authority Inspection.

Key Tasks:

• To lead, manage and contribute to the design and delivery of a programme of local authority inspection, scrutiny and reviews, surveys and audits across Wales ensuring the robust management of resources and in accordance with agreed priorities.

• Reach evidence based, balanced and sound judgement about the quality, effectiveness and impact of services provided within the range of services for children and adults as required.

• Produce evaluative public reports which are of a consistently high quality and work effectively with key stakeholders to support improvement and innovation and share good practice

• To lead and be responsible for the quality and timeliness of all aspects of local authority performance scrutiny, review and inspection activity in accordance with relevant legislation and internal guidance.

• Lead on and contribute to the development and implementation of innovative approaches to integrated scrutiny, review and inspection.

• Preparing an annual review letter of the local social service department’s effectiveness and its impact upon outcomes for local citizens. Be responsible for presenting this letter to the Local Authority’s Director of Social Services, lead elected members and scrutiny committees.

• Analysing data derived from key indicators including intelligence from regulation and inspection and other information to identify development and improvement priorities for CIW’s programme of Local Authority inspection, scrutiny and review activity.

• Develop and maintain productive and effective working relationships with a range of appropriate external stakeholders and relevant key policy contacts within national bodies, Welsh Government, local authorities and health boards, together with relevant, designated audit, inspection and regulatory bodies and with other statutory agencies with responsibilities for service delivery and commissioning.

• Represent the Care Inspectorate as required on a wide range of internal and external groups and at external conferences and events.

• Be responsible for gathering information and intelligence about policy and practice developments in adult and children’s social services from a wide range of and share this with colleagues.

• Lead on engagement activity with people who use services and their carers to inform local authority performance review and inspection activity

• Lead on ensuring the effective implementation of strong performance and quality assurance arrangements and contribute to the development and improvement of such arrangements.

• In circumstances where there is line management responsibility, ensure robust arrangements for accountability, compliance, management oversight and development of the team.

• To lead on the provision of advice, support, information and reports to the Head of Local Authority Inspection as required.

• Prepare briefings for Ministers and the Senior Management Team in relation to specific issues as required.

• Work closely with Senior Managers in regulatory teams to share intelligence.

• Establishing and maintaining effective relationships with local authorities and health boards in relation to statutory and collaborative arrangements.

• Ensure work is delivered to a high standard, in a timely way and that decisions are communicated effectively.

• Develop and embed strong and effective inspection practice across CIW and contribute to ensuring that inspection guidance and tools are in place, are fit for purpose, are evaluated and kept under review.

• Consider representations in relation to regulatory activity in accordance with the agreed rota.

• Contribute to and ensure effective team work, collaboration and communication.

• Represent the organisation at senior level as required.

• To deputise for the Head of Local Authority Inspection as and when required.

• Take responsibility for own performance management and own professional development and seek appropriate development opportunities in accordance with the Welsh Government’s performance management process and in discussion with the Head of Local Authority Inspection.

Welsh Language Requirements:

Not essential.

Development Opportunities :

This posts offers the opportunity to work in a dynamic organisation which champions improvements in social care through a citizen focussed approach.   

Competencies :

Strategic - Setting Direction:

Changing and Improving - Spot warning signs of things going wrong and provide decisive responses to significant delivery challenges.

Strategic - Setting Direction:

Making effective decisions – Draw together and present reasonable conclusions from a wide range of incomplete and complex evidence and data – able to act or decide even when details are not clear.

People Cluster :

Engaging people Leading and Communicating – Be visible to staff and stakeholders and regularly undertake activities to engage and build trust with people involved in area of work.

Performance Cluster –Delivering results

 Managing a Quality Service - Create regular opportunities for staff and customers to help improve service quality and demonstrate a visible involvement.

Job Specific Criteria

•A recognised Social Care qualification such as a Diploma in Social Work (or Social Care Wales equivalent), nursing or allied health care qualification, a teaching qualification or educated to degree level with relevant Level 5 ILM or Diploma in Leadership for Health and Social Services and an ability to demonstrate the relevance of this qualification to the role.  

•Middle or senior management experience of effectively managing adult social care or health services and extensive and relevant experience of local authority social services

• Knowledge, ability and experience of working strategically and operationally to drive and deliver improvements in social care or health services.

Closing Date: 08/03/2021, 16:00

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Uwch-reolwr – Arolygu Awdurdodau Lleol

Band Cyflog:  EB2 

Ystod y cyflog : Gradd 7 - £50,870 - £60,830£50,870 - £60,830

Grŵp:  Addysg a Gwasanaethau Cyhoeddus

Is-adran: Arolygiaeth Gofal Cymru

 Cangen: Tîm arolygu Awdurdodau Lleol

Lleoliad:  Caerfyrddin, Merthyr Tudful, Cyffordd Llandudno

Hyd y swydd os yw dros dro: Parhaol

Patrwm gwaith: 

Os yw'r swydd hon yn llawn amser, ystyrir ceisiadau gan staff sydd am weithio'n rhan amser neu ar sail rhannu swydd (Dylid atodi achos busnes yn Appoint os yw'n swydd llawn amser yn unig).Llawn amser

Mae'r swydd hon yn golygu ymgymryd â gweithgarwch craffu, adolygu ac arolygu ledled Cymru ac felly bydd angen teithio ac aros dros nos ar adegau yn ogystal â gweithio oriau anghymdeithasol o bryd i'w gilydd.

Dyddiad cau:    

Pwrpas y swydd:

AGC yw rheoleiddiwr annibynnol gofal cymdeithasol a gofal plant.  Mae AGC yn cofrestru, yn arolygu ac yn gweithredu i wella ansawdd a diogelwch gwasanaethau er lles pobl Cymru. Mae Arolygu Awdurdodau Lleol yn swyddogaeth allweddol wrth sicrhau y caiff gwasanaethau gofal cymdeithasol diogel ac o ansawdd da eu darparu i ddinasyddion Cymru.  Mae rôl Uwch-reolwr – Arolygu Awdurdodau Lleol yn hanfodol wrth roi sicrwydd ac ysgogi gwelliant o ran ansawdd gwasanaethau gofal cymdeithasol.

Mae'n bosibl y bydd deiliad y swydd yn rheolwr llinell ar hyd at bedwar Rheolwr Arolygu Awdurdodau Lleol a/neu Reolwyr Cymorth Arolygu, a bydd yn cefnogi'r Pennaeth Arolygu Awdurdodau Lleol er mwyn sicrhau y darperir gwasanaethau cyson, effeithiol, effeithlon ac o ansawdd da.

Bydd deiliad y swydd yn atebol i'r Pennaeth Arolygu Awdurdodau Lleol.

Prif dasgau:

• Arwain, rheoli a chyfrannu at y broses o gynllunio a darparu rhaglen ar gyfer arolygu, craffu ar ac adolygu awdurdodau lleol, yn ogystal â chynnal arolygon ac archwiliadau ledled Cymru, gan sicrhau bod adnoddau'n cael eu rheoli'n gadarn ac yn unol â blaenoriaethau y cytunwyd arnynt.

• Llunio barn gadarn a chytbwys sy'n seiliedig ar dystiolaeth o ran ansawdd, effeithiolrwydd ac effaith gwasanaethau a ddarperir o fewn yr ystod o wasanaethau i blant ac oedolion, fel sy'n ofynnol.

• Llunio adroddiadau gwerthusol ar gyfer y cyhoedd sydd o ansawdd cyson uchel a gweithio'n effeithiol gyda rhanddeiliaid allweddol i gefnogi gwelliant ac arloesedd a rhannu arferion da.

• Arwain a bod yn gyfrifol am ansawdd ac amseroldeb pob agwedd ar weithgarwch craffu ar berfformiad, adolygu ac arolygu awdurdodau lleol yn unol â deddfwriaeth berthnasol a chanllawiau mewnol.

• Arwain a chyfrannu at y gwaith o ddatblygu dulliau arloesol o ymgymryd â gweithgarwch craffu, adolygu ac arolygu integredig, a rhoi'r dulliau hyn ar waith.

• Paratoi llythyr adolygu blynyddol mewn perthynas ag effeithiolrwydd yr adran gwasanaethau cymdeithasol leol a'i heffaith ar ganlyniadau i ddinasyddion lleol. Bod yn gyfrifol am gyflwyno'r llythyr hwn i Gyfarwyddwr Gwasanaethau Cymdeithasol, aelodau etholedig arweiniol a phwyllgorau craffu'r Awdurdod Lleol.

• Dadansoddi data sy'n deillio o ddangosyddion allweddol, gan gynnwys gwybodaeth o weithgarwch rheoleiddio ac arolygu a gwybodaeth arall i nodi blaenoriaethau datblygu a gwella ar gyfer rhaglen arolygu, craffu ac adolygu Awdurdodau Lleol AGC.

• Datblygu a chynnal cydberthnasau gwaith cynhyrchiol ac effeithiol ag amrywiaeth o randdeiliaid allanol priodol a chysylltiadau polisi allweddol perthnasol mewn cyrff cenedlaethol, awdurdodau lleol, byrddau iechyd ac yn Llywodraeth Cymru, ynghyd â chyrff archwilio, arolygu a rheoleiddio perthnasol a dynodedig ac ag asiantaethau statudol eraill sy'n gyfrifol am ddarparu a chomisiynu gwasanaethau.

• Cynrychioli'r Arolygiaeth Gofal ar ystod eang o grwpiau mewnol ac allanol fel sy'n ofynnol ac mewn cynadleddau a digwyddiadau allanol.

• Bod yn gyfrifol am gasglu gwybodaeth am ddatblygiadau polisi ac ymarfer ym maes gwasanaethau cymdeithasol oedolion a phlant o amrywiaeth eang o ffynonellau a rhannu'r wybodaeth hon â chydweithwyr.

• Arwain y gwaith o ymgysylltu â phobl sy'n defnyddio gwasanaethau a'u gofalwyr er mwyn llywio adolygiadau o berfformiad awdurdodau lleol a gweithgarwch adolygu.

• Arwain y gwaith o sicrhau bod trefniadau perfformiad a sicrhau ansawdd cryf ar waith a chyfrannu at y broses o ddatblygu a gwella trefniadau o'r fath.

• Mewn amgylchiadau lle mae cyfrifoldeb rheoli llinell, sicrhau bod trefniadau cadarn ar waith mewn perthynas ag atebolrwydd, cydymffurfiaeth a goruchwylio a datblygu'r tîm gan reolwyr.

• Arwain y gwaith o ddarparu cyngor, cymorth, gwybodaeth ac adroddiadau i'r Pennaeth Arolygu Awdurdodau Lleol fel sy'n ofynnol.

• Paratoi gwybodaeth friffio ar gyfer Gweinidogion a'r Tîm Uwch-reolwyr mewn perthynas â materion penodol fel sy'n ofynnol.

• Gweithio'n agos gydag Uwch-reolwyr mewn timau rheoleiddio er mwyn rhannu gwybodaeth.

• Sefydlu a chynnal cydberthnasau effeithiol ag awdurdodau lleol a byrddau iechyd mewn perthynas â threfniadau statudol a chydweithredol.

• Sicrhau y caiff gwaith ei gyflawni i safon uchel ac yn amserol, a bod penderfyniadau'n cael eu cyfleu'n effeithiol.

• Datblygu arferion arolygu cryf ac effeithiol a'u hymgorffori ym mhob rhan o AGC a chyfrannu at sicrhau bod canllawiau ac adnoddau arolygu ar waith, yn addas at y diben, wedi'u gwerthuso ac yn cael eu hadolygu'n rheolaidd.

• Ystyried sylwadau ynghylch gweithgarwch rheoleiddio yn unol â'r rota y cytunwyd arno.

• Sicrhau gwaith tîm a phrosesau cydweithio a chyfathrebu effeithiol, a chyfrannu at hyn.

• Cynrychioli'r sefydliad ar lefel uwch fel sy'n ofynnol.

• Dirprwyo ar gyfer y Pennaeth Arolygu Awdurdodau Lleol fel y bo angen.

• Cymryd cyfrifoldeb am reoli eich perfformiad a'ch datblygiad proffesiynol eich hun a manteisio ar gyfleoedd datblygu priodol yn unol â phroses rheoli perfformiad Llywodraeth Cymru ac ar ôl trafod â'r Pennaeth Arolygu Awdurdodau Lleol.

Gofynion Iaith Gymraeg:

Ddim yn hanfodol.

Cyfleoedd datblygu:

Mae'r swydd hon yn cynnig y cyfle i weithio mewn sefydliad dynamig sy'n hyrwyddo gwelliannau mewn gofal cymdeithasol drwy ddull gweithredu sy'n canolbwyntio ar y dinesydd.   

Cymwyseddau:

Strategol – Pennu Cyfeiriad:

Newid a Gwella – Adnabod yr arwyddion pan fydd pethau'n mynd o chwith a chynnig ymatebion pendant i heriau sylweddol wrth ddarparu gwasanaethau.

Strategol – Pennu Cyfeiriad:

Gwneud penderfyniadau effeithiol – Llunio a chyflwyno casgliadau rhesymol o amrywiaeth eang o dystiolaeth a data anghyflawn a chymhleth – gallu gweithredu neu benderfynu hyd yn oed pan fydd y manylion yn aneglur.

Clwstwr Pobl – Ymgysylltu â Phobl:

Arwain a Chyfathrebu – Bod yn weladwy i staff a rhanddeiliaid a chynnal gweithgareddau yn gyson i ymgysylltu â phobl sy'n ymwneud â'r maes gwaith a meithrin eu hyder.

Clwstwr Perfformiad – Cyflawni Canlyniadau:

Rheoli Gwasanaeth o Ansawdd – Creu cyfleoedd rheolaidd i staff a chwsmeriaid helpu i wella ansawdd gwasanaethau a dangos cyfranogiad gweladwy.

Meini Prawf Penodol i’r Swydd:

• Cymhwyster Gofal Cymdeithasol cydnabyddedig megis Diploma mewn Gwaith Cymdeithasol (neu gymhwyster Gofal Cymdeithasol Cymru cyfatebol), cymhwyster nyrsio neu gymhwyster sy'n gysylltiedig â gofal iechyd, cymhwyster addysgu neu fod wedi'ch addysgu i lefel gradd gyda chymhwyster Lefel 5 perthnasol gan ILM neu Ddiploma mewn Arwain Iechyd a Gwasanaethau Cymdeithasol, a gallu dangos sut mae'r cymhwyster hwn yn berthnasol i'r rôl.  

• Profiad o weithio fel rheolwr canol neu uwch-reolwr a rheoli gwasanaethau gofal cymdeithasol i oedolion neu wasanaethau iechyd yn effeithiol a phrofiad helaeth a pherthnasol o wasanaethau cymdeithasol awdurdodau lleol.

• Gwybodaeth am weithio'n strategol ac yn weithredol i ysgogi a chyflawni gwelliant mewn gwasanaethau gofal cymdeithasol neu wasanaethau iechyd, y gallu i wneud hyn a phrofiad perthnasol.

Dyddiad Cau : 08/03/21,  16:00

Senior Manager – Local Authority Inspection / Uwch-reolwr – Arolygu Awdurdodau Lleol

Welsh Government
Wales, UK
Carmarthen SA31, UK
Merthyr Tydfil, UK
Llandudno, UK
Permanent
Grade 7 £50,870 - £60,830

Published on 1 Mar 2021

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