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Resident Experience Care Specialist (Registered Nurse)

Four Seasons Health Care is enhancing its current operational structure by integrating a Resident Experience, Quality driven Team in the London and Thames area

We're looking for a Registered Nurse with experience of the care sector to apply to enhance our team, supporting on various operational challenges.

This could be working in homes with home managers and clinical teams, to fix issues to improve the standards of care, providing face to face training, or ongoing monitoring of quality of service.

The post holders will be expected to build relationships across a network of homes in a sub region, undertaking quality improvement and support visits.

The post holder will be expected to work flexibly travelling to homes across the South England region to make best use of their skills and experience. Whilst being an expert in one of more areas of care delivery, the post holder will be expected to support all areas of operations working as a team with specialist and generalist colleagues.

*Please note this is a 6 month Interim post with a view to becoming permanent*

Our resident experience team will work collaboratively with operational staff across the region to deliver service improvement and key strategic priorities. The roles are designed to support a cultural shift to ensure engagement in change activities and will be supporting specific projects. The team will be developing our arrangements to identify problems and solutions in homes.

Successful candidates must be a Registered Nurse.

You should be familiar with the requirements of health and social care regulators and with quality improvement processes. Note that communication with a variety of stakeholders is an essential part of the role. Candidates will be expected to have good competence with modern business IT, be able to develop reports, and understand performance management. Knowledge of incident reporting and investigation systems would also be useful.

Four Seasons Health Care provides a variety of competitive benefits:

  • Salary of GBP45,000 - GBP50,000 per annum
  • 30 days holiday allowance plus bank holidays
  • A company car
  • Childcare vouchers and an employee discount scheme.

If you have the skills to succeed in this role and are committed to the provision of quality care please click on Apply now.


Resident Experience Care Specialist (Registered Nurse)

London, UK

Published on 10 Jul 2019