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Join the ‘virtual frontline’ today

Join the ‘virtual frontline’ today

Help your NHS


Hope you are well and healthy in these tough times.  Could you help?

Are you a currently registered healthcare professional (Band 6 or above)?  We need people like you to support our NHS from your own home, using your clinical skills and expertise by joining the ‘virtual frontline’ as a Clinical Contact Caseworker.

By working as a Clinical Contact Caseworker, you will be responsible for liaising over the phone with COVID-19 patients, understanding their situation and assisting in the tracing of anyone they have been in contact with and giving them advice.

This crucial role will allow you to further play your part in defeating the pandemic, and has been developed as part of the Public Health England Contact Tracing Service, which is part of a wider testing and contact tracing programme led by the  Department of Health & Social Care and supported by NHS England & NHS Improvement and the Cabinet Office.

Key features and responsibilities of this role include:

  • Undertaking the initial interview of COVID-19 positive cases by phone
  • Conducting a public health risk assessment
  • Identifying contacts and providing public health advice (where appropriate)
  • Using your clinical knowledge to help escalate complex cases
  • Working within recognised procedures, scripts and structures, with support

You have the choice of either a full time 3-month contract, or flexible ad-hoc shifts. (Based on 4-hour shift patterns, on a 7 day per week rota, 8am – 8pm.)

More detailed information can be found here:

Thank you for your continued support in the fight against Coronavirus

Join the ‘virtual frontline’ today

Join the ‘virtual frontline’ today

NHS Professionals
Home based, UK Wide

Published on 8 Jun 2020