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Helpline Senior MS Nurse

Position: Helpline Senior MS Nurse

Type: Full-time (35 hours per week), permanent

Location: MS National Centre, NW London

Salary: £39,333 - £44,695 per annum plus excellent benefits

Salary Band: Grade G, Level 1

Department: Services & Support, Helpline

Reference: DL32

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

Our award winning Helpline is looking to appoint a Senior MS Nurse, to join our Helpline as part of a brand new helpline service, providing people with information and support via phone, email and social media.

Our Helpline runs from 9am to 7pm Monday to Friday, and we are looking for an enthusiastic, warm and experienced Senior MS nurse to embed this new service. This is an extremely exciting role - the Senior MS nurse will not only be answering enquiries on our Helpline, but will be managing a small team of MS Nurses and working across the MS Society to support and provide information and guidance. The successful post holder will also play a key role in liaising with our local and regional MS teams, and external clinical services.

If you are an experienced MS Nurse, are passionate about offering high quality information and support, and would like to be involved in shaping the development of a new helpline service, we really want to hear from you.

How to apply

In order to apply for this role, please submit an updated CV and supporting statement indicating how you meet the criteria as set out in the person specification in the attached job description.

Completed applications are to be emailed to

If you would like to discuss the role in confidence please contact us via

We are committed to promoting equality and diversity. We would be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application.

Closing date: 9am on Monday 21st October 2019

Interview date: TBC

£39,333 - £44,695 per annum plus excellent benefits

Helpline Senior MS Nurse

London, UK

Published on 6 Sep 2019