Deputy Manager - Older Adults Community Mental Health Team
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JOB DESCRIPTION
Oxford Health NHS FT
Oxford Health is committed to safeguarding and promoting the welfare of children, young
people and vulnerable adults and expects all staff and volunteers to share this commitment.
Job Title: OACMHT Deputy Team Manager (RMN/Social Worker/OT)
Band: 7
Responsible to: OACMHT Team Manager
Accountable to: Service Manager
Place of work: Buckinghamshire/Oxfordshire
Hours: 37.5
Author: Meredith Gamble
Creation Date: 16th January 2018
Last Updated: 7th February 2019
Document Ref: Version: 1
JOB PURPOSE
Oxford Health is committed to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all staff and volunteers to share this commitment.
ï· To deputise for OAMHT manager when required
ï· To line manage and co-ordinate a group of staff working in the OAMHT
ï· To have responsibility for a particular service area (Duty, Memory Clinic and CMHT) as well as a
clinical lead responsibility
ï· Be responsible for the day-to-day operations of services, ensuring high standards of practice with
efficient and effective use of resources, achieving appropriate outcomes for the service user
ï· To act as care coordinator within the Care Programme Approach, working with a small number of
patients with particularly complex needs
ï· To participate as a member of the on-call duty manager rota which will require some working on
weekends.
DUTIES AND RESPONSIBILITIES
ï· To deputise for and provide managerial support to the OAMHT manager
ï· To provide clinical/professional and managerial supervision to an agreed number of identified
clinical staff within the OAMHT
ï· To delegate appropriate duties to other members of the team and follow up outcomes
ï· To be able to undertake clinical investigations and complete good clinical reports in a timely manner
ï· To undertake professional leadership roles as required
ï· To work as part of a multi-disciplinary team to assess, plan and implement programmes of
intervention specific to the needs of individual or groups of patients and their carers
ï· Undertake highly complex assessments, including the assessment of risk, identify needs and develop
care plans in partnership with patients and carers based on evidence-based practice
ï· To use a range of verbal and non-verbal communication tools to communicate effectively with
patients, and their families and carers
ï· Directly provide interventions indicated in the care plan and measure the effectiveness of the
intervention
ï· To involve patients in setting goals and agreeing intervention/care plans. To gain valid informed
consent. To work within the legal framework with patients who lack capacity for informed consent
ï· To participate in the Trust’s appraisal process both as an appraisee and appraiser
ï· To deliver a range of therapeutic interventions in line with professional requirements (Appendix 1)
and in accordance with the job specification
ï· To evaluate patient’s progress and alter intervention plans when appropriate. To organise regular
CPA reviews for all patients
ï· To develop comprehensive discharge, contingency plans and relapse signatures with the patient and
relevant others to arrange on-going care
ï· To attend clinical meetings and liaise effectively both verbally and in writing with the multi-
disciplinary team, patients and carers across boundaries to ensure continuity and integration of care
ï· Ensure that professional behaviour of all staff is in line with expected standards of OHFT and
individual professional codes of conduct and takes appropriate action with the relevant HR officers
utilising the relevant policies and procedures
ï· Participates in the recruitment and selection of all staff within the community mental health team
and ensures this complies with NHS Recruitment and Selection procedures
ï· Sets up and maintains a staff induction programme for all staff, ensuring that all relevant areas are
covered within this process
ï· Maintains discipline within the workplace, acting within and in accordance of the appropriate Trust
and Local Authority policies and procedures. Where necessary, manages issues of performance in
relation to capability, ill health or grievance procedures in conjunction with the Team Manager and
HR
ï· Supports the coordination of annual leave and training in line with NHS and Local Authority
procedures and ensures that adequate staffing is maintained for the continued effective functioning
of the OAMHT
ï· Supports maintaining appropriate records and approves mileage claims, expenses and sick leave
ï· Supports maintaining and improving systems for the reporting of team activity and analysing
performance data for both health and social care reporting
ï· Provides links with the local CCG’s to facilitate effective communication and to ensure that a quality
service is provided in line with the agreed service specifications
ï· Responds and manages informal and formal complaints and enquiries from the PALS team
ï· To ensure that all team members have an understanding of their safeguarding responsibilities within
the team and to take a lead on specific tasks within this area
ï· To be responsible for the provision of relevant teaching or training as requested
ï· To develop partnership working with all relevant agencies/services/individuals to support optimum
management of the identified client group
ï· To ensure that written reports are maintained on all new assessments following the agreed
guidelines. To monitor and ensure that all staff keep clinical notes that are up to date, and that staff
maintain regular reports on the client’s progress and discharge letters on all clients in accordance
with agreed Trust policies and Service protocols
ï· Participate in the provision of basic and post-qualification training for mental health professionals
within the Trust and maintain effective links with education providers
ï· To undertake a competency assessment and any required training if extending scope of Professional
Practice
CODE OF CONDUCT
All staff are required to work in accordance with their professional group’s code of conduct (e.g.
NMC, GMC, DoH Code of Conduct for Senior Managers).
This job description is intended as a basic guide to the scope and responsibilities of the post and is
not exhaustive. It will be subject to regular review and amendment as necessary in consultation
with the post holder.
In addition to undertaking the duties as outlined above, the post-holder will be expected to fully
adhere to the following:
Personal Development
ï· To actively participate in an annual performance review (appraisal) and the development
and implementation of a personal development plan.
ï· To take responsibility for their own professional development ensuring professional
standards are maintained and statutory and mandatory training is in date.
ï· To attend any training as requested.
Code of Conduct
ï· To adhere to the Professional Code of Conduct relating to your profession (if applicable).
ï· To uphold the principles and values set out in the NHS Code of Conduct for Managers.
ï· To support the organisation in developing an effective work/life balance for employees that
meets the needs of the organisation.
ï· To ensure that the health and wellbeing of patients is at the centre of all activities and that
all staff engage and communicate with patients as appropriate.
ï· To always promote quality and safety of patients, visitors and staff thus enabling the Trust
to meet its regulation requirements (Care Quality Commission Registration – Regulations
and Outcomes) that relate most directly to patients and also strive for continuous quality
improvement.
Equal Opportunities/Diversity
ï· To observe Oxford Health NHS Foundation Trust’s Equal Opportunities Policy providing
equality of treatment and opportunity to employees, service users and service providers
irrespective of sex, sexuality, age, marital status, ethnic origin or disability.
Health & Safety
ï· To take responsibility for the health & safety of themselves and other persons who may be
affected by their omissions or actions at work.
ï· To promote the Trust’s Health and Safety Policy and ensure matters are managed in
accordance with it.
ï· To co-operate with the Trust to ensure that statutory and departmental regulations are
adhered to.
ï· Report accidents, incidents and near misses, implementing corrective action where
necessary.
Infection Control
ï· To comply with Trust policies for infection control and hand hygiene such as hand hygiene,
decontamination Policy, uniform and workwear code and standard precautions Policy to
reduce the spread of healthcare-associated infections (HCAIs).
ï· Employees with clinical responsibilities must incorporate into their clinical activities up to
date evidence that supports safe infection control practices and procedures, such as the use
of aseptic techniques and the safe disposal of sharps.
Confidentiality and Data Security
ï· To comply fully with the duties and responsibilities outlined the Trust’s Information
Governance Policy.
ï· To comply with the Data Protection Act 1998, NHS Confidentiality guidelines (e.g. Caldicott,
GMC) and any code of practice on Confidentiality and Data Protection as accepted by the
Trust. Departmental codes of practice and procedures for confidentiality are available from
the head of department.
ï· To ensure that all information collected, stored and used is done so in compliance with the
above Act and any relevant Trust Policy.
ï· To preserve the confidentiality of any information regarding patients, staff records in your
area (in connection with their employment) and the Trust business. This obligation shall
continue in perpetuity.
ï· To raise any matters of concern with your Manager/Director
Safeguarding
ï· To recognise that promoting the welfare and safeguarding children, young people and
adults is everyone’s business and access training and supervision as appropriate to the role.
ï· To support the organisation in ensuring service users are protected from abuse or the risk
of abuse and their human rights are respected and upheld.
ï· To ensure concerns are responded to appropriately in line with the Trust’s Safeguarding
Adults Policy and the Child Protection Policy and interagency safeguarding procedures.
ï· To comply with recruitment and other checks as requested by the organisation including
undertaking an Enhanced Disclosure via the Criminal Records Bureau.
Other
ï· To be aware of and work in line with all Trust policies and procedures.
ï· To carry out any other tasks as reasonably directed.
PERSON SPECIFICATION
Band 7 Deputy Team Manager
Specification Essential Desirable
Education and Training ï· Relevant Professional
Qualification (RMN,
Social Worker or
Occupational
Therapist).
ï· Evidence of Continuing
Professional
Development (CPD)
portfolio
ï· To hold an advanced
professional/clinical
qualification (e.g.
AMHP, CBT, DBT,
NMP)
ï· Post basic
qualification in:
community
care/research
ï· Qualification in
management and
leadership within a
healthcare setting
Experience ï· To have experience of
older people and
complex care in the
community both
generic and mental
health
ï· Experience of
supervising and
managing staff
ï· Experience of
providing leadership
ï· Experience of multi-
disciplinary working
ï· Formal and informal
teaching including
supervising student
placements
ï· Providing clinical and
or managerial
supervision
ï· Clinical audit
ï· Change and working in
teams
ï· Experience of
undertaking complaint
ï· Knowledge of
research
methodologies
ï· Experience of
implementing
research findings
into work
environment.
or incident
investigations
Knowledge and Skills
ï· A specialist knowledge
and clinical expertise in
community mental
health in line with
professional
requirements (see
appendix1).
ï· To have awareness of
National and local
issues concerning
healthcare and older
people
ï· Have advanced
knowledge of mental
health and the mental
health act
ï· Demonstrate an
advanced
understanding of
clinical risk assessment
and management.
ï· To have a developed
understanding of
Clinical Governance
ï· To understand the
legal frameworks used
within practice
ï· To maintain
professional
accountability and
professional
registration.
ï· To demonstrate
advanced
communication skills
ï· To be able to use e-
mail, internet, word,
spreadsheets and
databases.
ï· To be able to prioritise
effectively
ï· To show evidence of
advanced problem
solving skills
ï· To have training and
or qualification in
using IT e.g.
European driving
license.
ï· To have experience
in producing reports
and presenting data.
ï·
ï· To have effective
presentation skills
ï· To be able to reflect
and appraise own
performance and
pursue self-directed
work/learning
ï· To demonstrate
competency in user
and carer involvement.
ï· To have advanced
knowledge of the cpa
process.
Personal Qualities ï· Enthusiasm
ï· To be able to work
collaboratively as part
of a team
ï· Adaptable, flexible and
keen to learn
ï· Able to use own
initiative.
ï· Reliable
ï· Able to challenge and
be challenged
ï· Able to build rapport
ï· Able to carry out
moderate physical
effort during the
working day and
manage in a stressful
working environment.
ï· Ability to work in an
anti-discriminatory
manner.
ï· Able to function
effectively across a
variety of
environments
involving changing
and demanding
conditions
ï· Able to manage
stressful, upsetting or
emotional situations in
an empathic manner.
Other Requirements ï· To read, understand
and work within the
relevant Trust policies
and procedures.
ï· Able to travel to
undertake work and
have the capacity to
carry equipment
relative to your post
ï· Able to comply with
Manual Handling
policies and guide
lines
ï· Able to comply with
the PMVA
requirements for this
post which are
breakaway and de-
escalation skills.
ï· Commitment to
safeguarding and
promoting the welfare
of children, young
people and vulnerable
adults.
Other Requirements
Appendix 1
Profession Specific Skills
All of these professions should be competent in delivering a range of psycho-social intervention skills.
Occupational Therapy
Building a collaborative relationship with the patient that will promote reflection, autonomy and
engagement in the therapeutic process
Applying O.T. models of practice/frameworks to clinical practice and using profession specific
assessment tools and outcome measures (e.g. Model of Human Occupation)
Utilising expert knowledge of the impact of mental/physical health dysfunction on occupational
performance
Enabling problem solving and engagement in the intervention areas of personal care, vocation, leisure
and general productivity to achieve and maintain balance in activities of daily living
Utilising expert knowledge and skills in using activity as a therapeutic tool
Applying expertise in the delivery of group work interventions
Demonstrating the application of physical health knowledge to mental health practice (e.g. minor
assessment of environments and adaptive equipment)
Mental Health Nursing
Physical Health Skills – Knowledge of common physical health conditions and their management , and
an ability to monitor physical health conditions and wellbeing
Extensive knowledge of medications and their effects, including side effects and the management of
side effects
Psycho-educational family approaches
Work with patients who exhibit negative symptoms such as low motivation
Assisting patients to meet their activities of daily living and helping them to attain their optimum level
of functioning
Champion Bio-Psychosocial approaches to care
Social Worker
Demonstrable expertise in the application of the Local Authority Care Planning systems
Demonstrable expertise in the creative use of personalisation in partnership with service users
Expert knowledge and application of the legislative framework: Mental Health Act, Mental Capacity Act,
Community Care Act, National Assistance Act, together with the implications of the Social Care Bill
To practise as an Approved Mental Health Professional, undertaking training where not currently
qualified
Demonstrate an application of social work values, particularly anti-oppressive and anti-discriminatory
practice
Ensure that the social model of mental ill health is promoted within services