HCA Healthcare UK – The World’s largest private hospital group; providing award winning acute and complex care.
Situated in the heart of London's world-renowned medical district, The Princess Grace Hospital is recognised as one of the best-equipped multidisciplinary private hospitals in the capital. Our dedicated and highly trained team is committed to delivering an exemplary standard of clinical care across all specialties.
The Princess Grace Hospital has 127 registered beds, including 90 inpatient, 21 day case, 8 endoscopy, an urgent care unit and a Level 3 intensive care unit containing 9 beds, with 24-hour consultant cover and a high dependency unit. The hospital also has a several specialised centres, including; The London Breast Institute, recognised as one of the best private breast screening and diagnostic treatment centres in the UK; the London Digestive Centre, a highly specialised outpatient facility offering diagnoses and treatments for all conditions of the stomach, small and large intestines, liver, pancreas, and bile ducts; and The Institute of Sport Exercise and Health, a state-of-the-art facility dedicated to sport and exercise medicine.
As a senior member of the Governance Team the role is integral in working with stakeholders and supporting teams to identify areas for improvement and develop robust system, process and programs that will lead to the delivery of exceptional care and service.
To be the primary point of contact between Head Office and the facility with regards to audit, compliance with CQC regulations, CHKS and the inspections processes. To lead and work collaboratively within a multidisciplinary team environment across the site to maintain a standardised approach to managing CQC readiness though the audit program.
To be able to influence effectively, create synergy, prioritise projects, set goals and actions plans and measure impact.
This is a full time role working 37.5 hours per week
The attractive and competitive salary for this role is between £46,400 - £54,134 and will be dependent upon skills and experience.
Reward & recognition – We'll look after you with our contribution pension scheme, private medical insurance, annual salary review, 25 days holiday each year; with the option to buy and sell and excellent career development; with clear career pathways and access to further education. We can also offer you support with relocation if you are living outside of London or the UK; subject to terms and conditions.
Duties & Responsibilities
- Implementation and monitoring of systems and processes by working with Head of Governance to develop robust monitoring program that provide assurance for CQC compliance
- Implementation and monitoring of the audit program including working with Head of Departments (HoDs) to develop robust action plans that provide improvements to care and the service delivered
- Site lead and link with HCA UK corporate team for audit and sharing best practice across sites
- Under the direction of the Head of Governance and HCA UK Clinical Services Team act as the site lead for compliance including being the main liaison with HCA UK for CQC and CHKS inspections
- Work with the HCA UK Corporate Clinical Services Department and local HoD to ensure a standardised approach to CQC inspection compliance is maintained.
- Development, implementation and monitoring of a robust NICE Guidance program to ensure that guidance is assessed and practice/policy is in line with best practice. Including maintenance of audit trail of gap analysis and changes to practice
- Development, implementation and monitoring of a robust CAS alert process to ensure that alerts are assessed and practice/policy is in line with best practice. Including maintenance of audit trail of response, gap analysis and action planning if required to changes to process or practice
- Develop quality assurance and development of audit program to support the action plans that support improvements and embed learning across the organisation from incidents and complaints.
Skills & Experience
• A clinical qualification and experience in audit, quality outcomes
• A personal connection and drive to deliver exceptional care and service to patients and staff
• Experience and knowledge of clinical governance, risk management and quality improvement
• Be able to work closely with consultants in supporting the change process
• Be able to understand and use information technology to drive process changes
• Have excellent interpersonal communication skills
• Have good time management skills; including working to tight deadlines and be flexible to meet the needs of the organisation
About The Individual
At HCA UK we recognise and value everyone as unique and individual; treat people with kindness and compassion; act with absolute honesty, integrity, and fairness and trust and treat one another as valued members of the HCA UK family. As someone looking to join our family, you will demonstrate these key values.
You will also actively participate as a member of a team to move the team towards completion of tasks, goals, and objectives; demonstrate leadership and influence others to be the best they can be and inspire our colleagues and patients; and deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
If you wish to find out more about this opportunity, please apply for this role and a member of the team will be in contact shortly.