About the Facility
From complex care to straightforward procedures in both adults and children, HCA UK provides exceptional care across our six world-class hospitals, clinics, outpatient and diagnostics centres, and NHS partnerships.
Our Manchester Joint Venture arm of HCA offer world class services in state of the art facilities delivering unique and bespoke partnerships. Our sites are:
The Christie Private Care located onsite The Christie NHS- the Largest Singular Cancer site in Europe. We tailor all care to the need of everyone, providing full treatment plans from diagnostic assessments to surgery, chemotherapy and anti-cancer drug therapies, radiotherapy and supportive care.Above all else, we are fully committed to ensuring each patient staying with us is made to feel as comfortable as possible, an ethos we believe has been reflected in our ‘Outstanding’ review by the Care Quality Commission (CQC).
Manchester Institute of Health and Performance offers a wide range of services in sport injury and rehabilitation, to elite and amateur athletes. We also support the local healthcare community.
The Wilmslow Hospital -an exclusive high street facility is a pioneering diagnostic and day surgery facility, the only one of its kind in the Northwest.
The CNO will assume responsibility for clinical services across the regional Joint Venture facilities. Working collaboratively with JV partners the CNO will ensure the delivery of safe, caring, effective, responsive, well led services and care.
The CNO functions at the ‘C Suite’ level to provide effective clinical leadership, coordinating leaders to deliver patient care, treatment and services. He/She is responsible for planning, organising and directing the overall operation of clinical teams within the facility to deliver the highest standards of patient care, promoting and ensuring a culture of continual quality improvement and learning. The CNO ensures compliance with patient care quality standards as it relates to the care provided within the facility.
The CNO assists in formulating the budget and maintains efficient and effective departmental operations while meeting compliance with all external regulatory bodies.
The emphasis of the role is on delivering excellence in patient care and experience in a culture of continual quality improvement and learning. Focus on minimising risk and harm to patients is fundamental, through strategic vision; defined professional and healthcare standards and robust systems of quality assurance.
Interviews will be held in January 2020
Duties & Responsibilities
Governance, Quality and Clinical Leadership
Is the Accountable Officer for management of controlled drugs and provides reports to the LIN.
Is responsible for information governance and security and is Caldecott Guardian for the facility.
To ensure that the clinical departments contribute to the facilities governance strategy, by ensuring that clinical and nursing standards are set, monitored and evaluated.
Accept delegated accountability for the facility with respect to complaints, taking overall responsibility for the management of complaints in line with ISCAS code and learning taking from them.
To ensure that the clinical teams are aware of HCA Healthcare UK’s complaints procedure and that they act as the patient’s advocate at all times.
To work with all staff, medical and clinical, in the promotion and management of clinical audit and ensure an effective audit programme is in place.
To ensure compliance with organisational, accreditation and insurance standards.
To develop robust systems for monitoring progress on clinical governance and produce regular monitoring reports for the Clinical Governance Group Committee.
Oversee the implementation of HCA’s risk management strategy, monitor against the targets and review as appropriate.
Nursing and clinical agenda
Establish and nurture a professional practice model which supports the nursing agenda and promotes alignment and integration of the nursing strategy with the rest of the clinical teams.
Provides leadership and advocacy for all aspect of nursing and allied health professionals strategy
Performs regular rounds on patients, families, employees, and physicians to enhance communication, ensure alignment, oversee operations, and foster an exceptional experience.
Strategises and drives process improvements focused on innovative care delivery and/or operational models designed to improve clinical services, outcomes, patient throughput, and patient safety.
Collaborates with other disciplines for the implementation of programs, policies, and procedures that address how patient care needs of the patient population served are assessed, met, and evaluated.
About the Individual
At HCA UK we recognise and value everyone as unique and individual; treat people with kindness and compassion; act with absolute honesty, integrity, and fairness and trust and treat one another as valued members of the HCA UK family. As someone looking to join our family, you will demonstrate these key values.
You will also actively participate as a member of a team to move the team towards completion of tasks, goals, and objectives; demonstrate leadership and influence others to be the best they can be and inspire our colleagues and patients; and deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
If you wish to find out more about this opportunity, please apply for this role and a member of the team will be in contact shortly.