Rapid Response Homecare Team Member

Truro & Surrounding Areas
£16.5K per annum + unsociable hours enhancements
02 Nov 2012
30 Nov 2012
Job Type

Due to an exciting period of growth we are recruiting for a Rapid Response Homecare Team Member. You will be providing a rapid, professional and responsive care service to all homecare clients by working as part of a small team to cover early and late shifts over a seven day a week rota.

You will need at least 2 years experience in healthcare delivery, and at least 1 of those must have been in a community care environment. You will have a minimum of level 3 NVQ in Health and Social Care or equivalent, and be a confident lone worker experienced in the delivery of high quality care.

Great jobs like this don't come around that often, so make sure you apply now!

Job Title:           Rapid Response Homecare Team Member

Reporting to:    Homecare Business Centre Manager

Location:           Truro & Surrounding Areas

Salary:               £16.5K per annum plus unsociable hours enhancements

Closing date:   16th November 2012, 17:00

Rota hours & benefits: Shifts: 7am till 2pm and 4pm till 10pm – rolling rota across 7 days (average 28 hours a week)

Rate of pay: £8.50 per hour for weekdays, £9.50 per hour for weekends / nights (paid monthly)

Annual leave: Equivalent to 28 days per annum (pro-rata to full-time hours)

Car: use of an expensed company car during working hours only

Mobile telephone: use of an expensed phone during working hours only

Training credits

Permanent employment contract

Key Rapid Response Team Duties:

  • To integrate new staff into new clients and ensure shadowing/competence
  • To work with external bodies & Newcross Homecare Team to quickly assess and implement new or emergency care packages.
  • To personally attend appointments as required throughout the region as a result of staff absence or to cover holiday
  • To carry out formal staff supervisions on-site
  • To take prompt action to address any shortcomings in care

Key Homecarer Duties:

  • Assist in personal care as required i.e. washing, dressing, etc.
  • Support Clients in their nutritional needs i.e. cooking and shopping.
  • Meet emotional needs and ensure the clients are aware of the complaints procedure and understands how and where to complain.
  • Support with medical regime, promote a sense of well being.
  • Respect services user’s wishes and privacy.

Person Specification Essential

  • Good standard of general education
  • Minimum NVQ3 in health & social care
  • 2+ years care delivery experience
  • 1+ years care in the community experience
  • Self-starter with high personal energy
  • High level customer service skills
  • Full driving licence
  • Excellent team player, naturally helpful
  • Good time management skills & ability to prioritise


  • Previous experience in a ‘Quality’ working environment
  • Previous recruitment experience
  • Previous staff management experience