Nurse Case Manager

Surrey / Guildford, Surrey
£28-35k pa
03 Jun 2014
10 Jul 2014
Job Type

Are you tired of working shifts, evenings and weekends?

Have you ever thought about a job where you work in an office but still use your nursing skills?

Patient Advocate is a completely new corporate healthcare model, which provides nurse led case management services to speed up the delivery of healthcare using either NHS or private healthcare providers. The service is primarily delivered through contact via telephone and email. The business uses the NHS “Choose and Book” arrangement which allows NHS patients to receive care Nationwide in either NHS or private hospitals.

At a glance:

Reporting to the Head of Case Management, our Nurse Case Managers’ act as a liaison between the patient, the doctor and any other providers together with the insurer and employer in order to identify what services might be required and find a provider who can promptly meet the patient’s clinical and personal needs. Our Case Managers can help to coordinate all services and resources necessary to promote a return to the best level of well-being. 

Our Case Managers are there to help the patient and their family cope with the medical, social, emotional and vocational problems related to a patient’s injury or illness. Whilst they do not make decisions for the patient, they are able to provide the support, assistance and knowledge that allow the patient to make an informed decision regarding any treatment that might be required. They can also help in obtaining answers to questions a patient might have about treatment and rehabilitation.

About you:

We are seeking qualified nurses with current registration and a minimum of 5 years’ experience post completion of nursing qualification. You will need to have excellent standards of nursing care, advocacy, care planning and clinical experience, together with capability of managing patients in Primary, Secondary and Tertiary healthcare provision within the NHS.

You will have excellent presentation and communication skills, both verbal and written, and be able to liaise with all members of the multi-disciplinary team with the ability to make decisions independently based on sound clinical judgement.

The ability to prioritise under pressure and meet strict deadlines are essential as are the ability to identify ownership of specific tasks, and delegate appropriately when necessary.

A detailed understanding of the context of Quality Assurance (QA) and familiarity with National Institute of Health and Clinician Excellence (NICE) guidelines is also required.

Additional Job information:

The role is Full Time, 37.5 hour week, with no shift work or weekend work, being predominantly delivered by via the telephone. We are based in lovely offices in Guildford, adjacent to the station. Part Time may be considered for the right candidate. We offer a competitive salary of £20-£28k based on experience.